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Non-Returnable
This item is not eligible for return
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Two hour delivery:
Get your order in 2 hours
Riyadh: orders between 10 AM and 11:59 PM KSA
Same Day Delivery:
Get your order same day in the below cities:
Riyadh & Jeddah: Orders placed before 5 PM
Medinah & Makkah: Orders placed before 1 PM
Next Day:Next Day Delivery for orders in the below cities:
Riyadh, Jeddah, Khobar, & Dammam. No cut off time for orders
Standard Delivery:
Jeddah & Riyadh addressees: 2 to 3 working days (delivery until 8 PM)
Makkah, Medina & Taif: 3 to 5 working days
Other cities: 5 to 7 working days
Express 2 hour delivery – Riyadh
Free delivery on orders of 299 SAR or more.
30 SAR delivery fee on orders under 299 SAR
Express Delivery:
For all orders of 299 SAR and above: Delivery will be free of charge
For all other orders below 299 SAR: Delivery fee will be 25 SAR
Next Day Delivery:
For all orders of 299 SAR and above: Delivery will be free of charge
For all other orders below 299 SAR: Delivery fee will be 20 SAR
Standard Delivery:For all orders of 299 SAR and above: Delivery will be free of charge
For all other orders below 299 SAR: Delivery fee will be 15 SAR
*Offers might be applied on the delivery fee
In such a case please contact our Customer Service centre on: +9668001111568, Monday to Sunday 9:00 am to 9:00 pm / 7days E-mail : Support@Faces.com Call to our support to help you. We accept returns for most items.
You may return online orders within 7 days of receiving the item, provided the product is unused, in its original packaging, and with tags still attached.
Note: Some items (like makeup and skincare) cannot be returned if opened or used.
Note: Some items (like makeup and skincare) cannot be returned if opened or used.
Items to be exchanged should be unused and with all Faces tags still attached and in the same condition as received, in their original box and sealed packaging.
Items sold by sellers other than FACES are not eligible for return.
Items sold by sellers other than FACES are not eligible for return.
If you would like to return an item bought from our online website, simply reach out to our Customer Care team.
Our team will book your return and a courier partner will pass by within 3 to 5 working days to collect your item.
Once your item is received and inspected, your refund will be processed according to your payment Method
Additional 20% off
on spends of SAR950 Sitewide. Use code: SAVE. T&Cs Apply
15% off Your First App Order!
Use code: APP | T&C's apply. Min spend 200 SAR
Additional 15% off
on spends of SAR850 Sitewide. Use code: SAVE. T&Cs Apply
Free samples at checkout
When you spend 299 sitewide. T&Cs Apply
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