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Easy Return
You can return this item within 7 days.
Whatever your wellbeing need, the NEOM Wellbeing Pod works at the touch of a button, helping you achieve better sleep, less stress, a mood lift or more energy through our 100% natural essential oil blends. Delivers the perfect amount of scent in minutesBuy one or all of our Essential Oil Blends so you can easily switch your scent to suit your wellbeing need. Oils to be purchased separatelyFeatures a low energy LED light, a timer and humidifies the air around youWe only recommend using NEOM Essential Oil Blends in the Wellbeing Pod as these contain 100% natural ingredients, are safe to use with the Pod and are within your warranty
To get the full Wellbeing Pod experience, with the touch of a button, it will instantly release a heatless, fine mist of scented vapour into the atmosphere to stimulate your senses and boost your wellbeing.-Fill the 100ml water tank of the Wellbeing Pod with cold water-Do not exceed the maximum water level line-Add up to 10 drops of the Essential Oil Blend-Alternatively you can also add 5 drops to a warm bath, or 1 to 2 drops to your chosen base oil for a relaxing massage-Empty any excess water and use a kitchen cloth or towel to wipe away any residue and then wipe dry with a clean cloth after each use. This is because essential oils, can cause damage to the ceramic disc if left in the water tank. This type of damage is not covered under the warranty.
Two hour delivery:
Get your order in 2 hours
Riyadh: orders between 10 AM and 11:59 PM KSA
Same Day Delivery:
Get your order same day in the below cities:
Riyadh & Jeddah: Orders placed before 5 PM
Medinah & Makkah: Orders placed before 1 PM
Next Day:Next Day Delivery for orders in the below cities:
Riyadh, Jeddah, Khobar, & Dammam. No cut off time for orders
Standard Delivery:
Jeddah & Riyadh addressees: 2 to 3 working days (delivery until 8 PM)
Makkah, Medina & Taif: 3 to 5 working days
Other cities: 5 to 7 working days
Express 2 hour delivery – Riyadh
Free delivery on orders of 299 SAR or more.
30 SAR delivery fee on orders under 299 SAR
Express Delivery:
For all orders of 299 SAR and above: Delivery will be free of charge
For all other orders below 299 SAR: Delivery fee will be 25 SAR
Next Day Delivery:
For all orders of 299 SAR and above: Delivery will be free of charge
For all other orders below 299 SAR: Delivery fee will be 20 SAR
Standard Delivery:For all orders of 299 SAR and above: Delivery will be free of charge
For all other orders below 299 SAR: Delivery fee will be 15 SAR
*Offers might be applied on the delivery fee
In such a case please contact our Customer Service centre on: +9668001111568, Monday to Sunday 9:00 am to 9:00 pm / 7days E-mail : Support@Faces.com Call to our support to help you. We accept returns for most items.
You may return online orders within 7 days of receiving the item, provided the product is unused, in its original packaging, and with tags still attached.
Note: Some items (like makeup and skincare) cannot be returned if opened or used.
Note: Some items (like makeup and skincare) cannot be returned if opened or used.
Items to be exchanged should be unused and with all Faces tags still attached and in the same condition as received, in their original box and sealed packaging.
Items sold by sellers other than FACES are not eligible for return.
Items sold by sellers other than FACES are not eligible for return.
If you would like to return an item bought from our online website, simply reach out to our Customer Care team.
Our team will book your return and a courier partner will pass by within 3 to 5 working days to collect your item.
Once your item is received and inspected, your refund will be processed according to your payment Method
